Helplines
NHS First Response Service (FRS), across Cambridgeshire and Peterborough, provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.
By calling 111 and selecting the mental health option, you will be put through to a member of the FRS who will speak to you and discuss your current mental health needs.
Papyrus
Advice for young people (35 and under) at risk of suicide
0800 068 4141 (24 hours every day of the year – Weekends and Bank Holidays included)
88247 (SMS)
Papyrus also has translation services available.
Samaritans
116 123 (Freephone, 24 hour helpline)
www.samaritans.org
Lifeline
Cambridgeshire and Peterborough Helpline
0808 808 2121 (Freephone)
11am to 11pm, 365 days a year.
Survivors of Bereavement by Suicide
For those personally affected by suicide
0300 111 5065 (9am to 9pm)
CALM (Campaign Against Living Miserably)
A charity dedicated to preventing male suicides
0800 58 58 58 (5pm – midnight every day)
www.thecalmzone.net
Switchboard
National telephone/email/online chat for the LGBTQIA community
Telephone 0800 0119 100
Open 10:00-22:00 every day
Or email hello@switchboard.lgbt – they aim to reply within 5 days
switchboard.lgbt
Shout
Many autistic people find communication and speaking difficult and it can be even harder if you’re stressed, tired or overwhelmed.
Shout offers a free, confidential and 24/7 text messaging service for anyone in the UK who needs support.
Text HEAR to 85258
NHS Cambridgeshire & Peterborough has partnered with SHOUT to offer support to anyone in Cambridgeshire and Peterborough who is in distress.
Mental health text line – HEAR 85258
Launched by NHS Cambridgeshire & Peterborough and in partnership with the national service SHOUT, the free to use text service HEAR 85258 provides real-time support to people of all ages who are struggling with their mental health.
When texting the word HEAR to 85258, the person will be connected to a mental health clinician who will take them from a place of crisis to a place of calm. During the confidential and anonymous conversation, the texter will be supported and signposted to local and national mental health services.
Texting HEAR to 85258 is free, discreet and it runs 24/7. It won’t appear on any bills and requires no app, password or registration. It is available for anybody who lives, works, or studies in Cambridgeshire and Peterborough.
For more information about what mental health services are available in Cambridgeshire and Peterborough, visit www.keep-your-head.com.